The Road Accident Fund (RAF) provides a social security safety net to the country and economy by making available compulsory social insurance cover to all users of South African roads. The fund provides two types of cover, namely personal insurance cover to accident victims or their families, and indemnity cover to wrongdoers.
The RAF is a one of the service departments for the Department of Transport, and Bitou Municipality played host when they visited KwaNokuthula Community Hall for their stakeholder engagement outreach program on the 20 February 2015.
This official stakeholder engagement was conducted to assist Bitou communities by creating easy access to the services of the fund, the speedy resolution of claims, optimizing service delivery to residents and to build efficient client-service focused relations.
The RAF is a caring organization which aims these campaigns at bridging the gap between themselves and all affected individuals in their pursuit to improve service delivery and to meet strategic, socio-economic and other objectives.
RAF Acting Chief Human Capital Officer, Mr Ian Barriel said “These campaigns and stakeholder engagements will be rolled out countrywide to all communities, and we aim to educate citizens about RAF services and offer assistance with the status of claims. We are basically bringing the services to the people.”Last published 30 March 2016